Posting Date: Nov 16 2009 Unposting Date: Dec 31 2009
Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
* Ability to work within established policies, procedures and guidelines. * Identify customer needs and refer financial products and services. * Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude. * Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name. * Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching. * May be required to work Saturdays and or extended hours as needed.
Job Requirements
Required Skills:
* Minimum of six months cash handling experience. * Minimum of six months customer service experience. * Ability to work effectively as a team member. * Strong oral and written communication skills. * Ability to respond and assist customers with inquires and/or problem resolution. * Careful attention to detail and time management.
Desired Skills/Assets :
* Previous cross-sales and/or referral experience. * Ability to identify customer financial needs, goals and objectives. * Proficiency in basic computer skills. * Previous banking/financial services/teller experience. * Bilingual (fluent verbal and written skills).