Job Summary: Investigates disability claims and makes determination on claims settlement within authorized guidelines. Functional Responsibilities: Manages assigned caseload of complex cases; applies specialized training/knowledge to the assessment of cases; provides technical insight and advice. Reviews, records, and analyzes medical records and treatment plans data to make claims settlement determination; compares duration control guidelines and clarifies functional inconsistencies; provides recommendations to team regarding employee's current or potential functional abilities; develops goal-focused return-to-work plans; addresses barriers for return to work; facilitates communication between employee, physician and employer and partners with all parties to achieve a positive outcome. Follows established claim policies and practices to resolve claims and issues. Performs other related duties as assigned or required.
Job Requirements
*5 plus years insurance claims experience needed *Excellent oral and written communication skills *Ability to multi task in a fast paced environment *Attention to detail and strong organizational skills required *Must possess excellent analytical decision making skills *Proficient in multiple systems and technology resources *Ability to work independently but also as a team *Current RN licensure necessary
MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.