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Senior Technology Consultant - 10/23/09

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Senior Technology Consultant - 10/23/09

Company Name:

EMC

Job Title:

Senior Technology Consultant

Job Type:

Consulting Services

Job Reference Code:

46744BR

Company Website:

Visit This Company's Website and Learn More About This Job

Job Location:

Lisle, IL

Job Description

As a key member of EMCs Ionix Pre-sales team, our Technology Consultants / sales engineers work directly with regional account managers and core TCs to drive sales of EMC IT resource management software solutions into enterprise accounts.

Provides technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. May assist in the development of responses to customer requests and proposals as required.

PRINCIPAL DUTIES AND RESPONSIBILITIES
Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.

Leverages knowledge of competitive solutions to effectively address and dispel customer objections to EMC solutions, and train the account team.
Establish relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
Executes technical sales calls
Configures and documents EMC software, hardware and service solutions to meet customer and sales objectives.

Job Requirements

Completes required presales documentation quickly and accurately.
Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
Performs a support role in District Sales and Services Leadership Meetings.
Presents and markets the design and value of proposed EMC solution and business case to customers, prospects and EMC management.

Possesses detailed product/technology/industry knowledge. Knowledge of job associated software and applications.

EMC Proven Professional Certification desired.
SKILLS
This fast pace position requires a strong understanding of current ITSM, network, storage and application technologies coupled with the ability to communicate with technical and non-technical audiences. You must be able to work effectively within a cohesive team structure as well as within an unsupervised environment. Additionally, we seek:

ﾷ Demonstrated knowledge of technical solutions and ability to influence sales
ﾷ Experience in solutions development in customer facing organizations
ﾷ Excellent written and verbal communications skills and personal accountability
ﾷ History of developing and delivering clear, concise, coordinated presentations and advising customers at all levels.

* Experience personally deploying at least 2 of the following: IT Services Management, application management, and/or business management software

* Knowledge of IT architectures and concepts

* Windows, UNIX/Linux and/or network administration knowledge is desired

* Previous experience with IT Services Management (ITSM) solutions

* Familiarity with systems management and monitoring solutions

* Basic Scripting skills (ie Perl, Unix) or some HTML knowledge is preferred.

* Bachelors degree in Computer Science, Engineering or related degree (or equivalent experience)

* Experience as a Sales or Support Engineer in a customer-facing role ( 1 3 yrs )

* ITIL foundation certification is highly regarded

Job Status:

perm

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